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Country Kids and
Country Tots – Terms and Conditions
Deposit and final payment. Unless otherwise specified on your booking form, a 30% deposit is required upon booking payable by credit card. The balance shall be paid at the latest eight weeks prior to arrival.
Cancellation.
Should you wish to cancel, the person who signed the booking form must inform Country Kids in writing immediately. Monies already paid to Country Kids will only be refunded in the case of holidays cancelled no later than 9 weeks before the date of arrival should the reservation be resold and in all cases a cancellation fee of €200 will be retained by Country Kids. All costs relating to holidays cancelled within the period 9 weeks before the date of arrival remain payable in full notwithstanding notification of cancellation.
In relation to holidays cancelled no later than 9 weeks before the date of arrival, Country Kids will use its best endeavours to resell any cancelled holiday at full price. However, should Country Kids deem a discount necessary to facilitate such a sale, the difference between the full price and the discounted price will be deducted from the amount of monies already paid to Country Kids as a deposit or otherwise. Country Kids will aim to minimise any such discounts on a resale but shall at its sole discretion decide whether to offer one and the appropriate amount with a view to minimising its own losses due to the cancellation
Cancellation by us. In the extreme case that we must
cancel your holiday a full refund of all payments
made to Country Kids will be made. Country Kids liability
will be limited to the total of such payments.
Under 18’s. Country Kids will not accept guests
under the age of 18 years unless a guardian accepting
full responsibility accompanies them to all activities
arranged as part of the holiday. Parents leaving their
children unattended do so at their own risk.
Complaints. In the unlikely event that you have reason
to complain please immediately notify us and we will
make all attempts to assist. If you are still not
satisfied on your return home, you must write to us
with full details of your complaint within 28 days
of the end of your holiday.
Transport. All transport to and from the activities
arranged by Country Kids is the guest’s responsibility
and we cannot accept responsibility for injury or
damage whilst travelling or accept responsibility
for any delay for activities due to break down. All
attempts will be made to assist in rectifying any
problems in this regard.
Behaviour. When you book a holiday with Country Kids
you accept responsibility for any damage or loss caused
by you or any member of your party. Full payment for
any such damage or loss must be made at the time to
us or to any third party concerned. We expect all
guests to have consideration for other people. We
reserve the right to terminate the holiday without
notice if any person’s behaviour is considered
to cause danger to others. Country Kids cannot accept
liability for any damage or injury to persons or property
whilst on holiday with us.
Care of your accommodation. Guests shall take all
reasonable and proper care of the property and its
furniture, pictures, fittings and effects in or on
the property and leave them in the same state of repair
and condition at the end of the holiday as they find
them on their arrival. Any damage will be charged
to guests at a reasonable rate and payment shall be
made in full prior to departure.
Passports and visas. A current British passport must
be held to enter France. For Non British citizens
please consult the relevant Embassy or consulate.
Country Kids cannot accept liability for refused entry
into France.
Health and safety. Please notify us of any health
problems of any members of your party. We do not want
to arrange unsuitable activities. Country Kids does
not accept responsibility for any death, injury, loss
or damage that occurs whilst activities arranged by
us are carried out or whilst at the Country Kids holiday
farm. It is the responsibility of parents to supervise
their young children and those children who cannot
yet swim.
Activities.
The activities requested by guests may become unavailable
during your holiday for reasons beyond the control
of Country Kids. In such circumstances Country Kids
will use best endeavours to make alternative activity
arrangements.
Insurance. Full holiday insurance (to be taken out
by you prior to arrival) is obligatory for your holiday.
Please ensure the policy covers all of the activities
that you intend to carry out. Proof of insurance is
requested prior to arrival and we reserve the right
to refuse clients without appropriate insurance cover.
Terms and conditions. The terms and conditions on
the Country Kids website at the time of your holiday
will be those that apply to your holiday and you agree
to be bound by them.
Applicable law. English law shall govern the terms
of this agreement and the jurisdiction of the English
courts will apply to any dispute hereunder.
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