Terms and Conditions

Deposit and final payment.

Unless otherwise specified on your booking form, a 30% deposit is required upon booking payable by credit card. The balance shall be paid at the latest eight weeks prior to arrival.

Cancellation.

Should you wish to cancel, the person who signed the booking form must inform Country Kids in writing immediately. Monies already paid to Country Kids will only be refunded in the case of holidays cancelled no later than 9 weeks before the date of arrival should the reservation be resold and in all cases a cancellation fee of £200 will be retained by Country Kids. All costs relating to holidays cancelled within the period 9 weeks before the date of arrival remain payable in full notwithstanding notification of cancellation.

In relation to holidays cancelled no later than 9 weeks before the date of arrival, Country Kids will use its best endeavours to resell any cancelled holiday at full price. However, should Country Kids deem a discount necessary to facilitate such a sale, the difference between the full price and the discounted price will be deducted from the amount of monies already paid to Country Kids as a deposit or otherwise. Country Kids will aim to minimise any such discounts on a resale but shall at its sole discretion decide whether to offer one and the appropriate amount with a view to minimising its own losses due to the cancellation

Cancellation by us.

In the extreme case that we must cancel your holiday a full refund of all payments made to Country Kids will be made. Country Kids liability will be limited to the total of such payments.

Under 18’s.

Country Kids will not accept guests under the age of 18 years unless a guardian accepting full responsibility accompanies them to all activities arranged as part of the holiday. Parents leaving their children unattended do so at their own risk.

Complaints.

In the unlikely event that you have reason to complain please immediately notify us and we will make all attempts to assist. If you are still not satisfied on your return home, you must write to us with full details of your complaint within 28 days of the end of your holiday.

Transport.

All transport to and from the activities arranged by Country Kids is the guest’s responsibility and we cannot accept responsibility for injury or damage whilst travelling or accept responsibility for any delay for activities due to break down. All attempts will be made to assist in rectifying any problems in this regard.

Behaviour.

When you book a holiday with Country Kids you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be made at the time to us or to any third party concerned. We expect all guests to have consideration for other people. We reserve the right to terminate the holiday without notice if any person’s behaviour is considered to cause danger to others. Country Kids cannot accept liability for any damage or injury to persons or property whilst on holiday with us.

Care of your accommodation.

Guests shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair and condition at the end of the holiday as they find them on their arrival. Any damage will be charged to guests at a reasonable rate and payment shall be made in full prior to departure.

Passports and visas.

A current British passport must be held to enter France. For Non British citizens please consult the relevant Embassy or consulate. Country Kids cannot accept liability for refused entry into France.

Health and safety.

Please notify us of any health problems of any members of your party. We do not want to arrange unsuitable activities. Country Kids does not accept responsibility for any death, injury, loss or damage that occurs whilst activities arranged by us are carried out or whilst at the Country Kids holiday farm. It is the responsibility of parents to supervise their young children and those children who cannot yet swim.

Activities.

The activities requested by guests may become unavailable during your holiday for reasons beyond the control of Country Kids. In such circumstances Country Kids will use best endeavours to make alternative activity arrangements.

Insurance.

Full holiday insurance (to be taken out by you prior to arrival) is obligatory for your holiday. Please ensure the policy covers all of the activities that you intend to carry out. Proof of insurance is requested prior to arrival and we reserve the right to refuse clients without appropriate insurance cover.

Terms and conditions.

The terms and conditions on the Country Kids website at the time of your holiday will be those that apply to your holiday and you agree to be bound by them.

Applicable law.

English law shall govern the terms of this agreement and the jurisdiction of the English courts will apply to any dispute hereunder.

Google privacy policy.

Country Kids uses all features of Google Analytics for Display Advertisers. That includes obtaining specific visitor cookie data, such as the source, medium and keyword used to visit our website. Google Analytics does not store any visitor specific data and we will not use visitor specific data in any way related to Google Analytics, Google Adwords, and Remarketing.

Country Kids uses remarketing with Google Adwords and analytics to display content specific advertisements to visitors that have previously visited our site when those visitors go to other websites that have the Google Display Network implemented. Visit Google Ad settings to opt-out.